Privacy Policy
Last updated: April 7, 2026
Rapidline AI ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights.
1. Information we collect
- Account data — name, email, business name, billing address.
- Payment data — processed by PayPal. We never store full credit card numbers on our servers.
- Usage data — how you use our AI agents (call logs, message logs, workflow runs) for billing, support, and product improvement.
- Technical data — IP address, browser, device, cookies for site analytics.
2. How we use your data
- To deliver and operate the AI products you subscribed to.
- To process payments and send invoices.
- To provide customer support.
- To improve our services and detect abuse.
- To send service announcements (you can opt out of marketing emails at any time).
3. Sharing
We do not sell your data. We share it only with sub-processors that help us deliver the service: PayPal (payments), our cloud hosting provider, our voice/AI model providers, and CRM/email tools — all under data-processing agreements.
4. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your data, and to object to or restrict processing. To exercise any of these rights, email hello@rapidline.ai. We respond within 30 days.
5. Data retention
We keep account data while your subscription is active and for up to 24 months after cancellation for legal and tax reasons. Call/message logs are kept for 90 days unless you ask us to delete them sooner.
6. Cookies
We use essential cookies (session, authentication) and analytics cookies. You can block non-essential cookies via your browser settings.
7. Children
Rapidline AI is not for children under 16. We do not knowingly collect data from minors.
8. International transfers
Your data may be processed in countries other than where you live, including the United States and the European Union. We use standard contractual clauses where required.
9. Contact
Questions? Email hello@rapidline.ai.